This month we talked to Lauren Russo, Coordinator of Permanency Services, about her work.
When did you start working at Spence-Chapin?
I started working at Spence-Chapin in January of 2016.
How did you become interested in adoption?
My interest in the field of adoption occurred rather organically. I always enjoyed working with children and their families within the context of my degree in psychology. Field experience allowed me to see the influence that families have in a child’s development. From there, I easily became passionate about being a part of a journey that helps to create, maintain and support families of all different types.
What is a typical workday like?
A typical work day involves a good deal of communication via phone or email with families currently in the home study process. When I’m not communicating directly with a family, I’m typically working behind the scenes, continuing the planning of their case and tracking of their documentation. Collaboration with another Spence Chapin team in order to meet the continued needs of our clients is also a typical part of my day to day work. Each day looks a little different from the one before as we continue to work with a diverse population of families and other adoption providers.
What is the most challenging part of your job?
Adoption is riddled with paperwork and my role is to assist in the tracking, supporting and processing of a family’s documentation. The home study paperwork often feels overwhelming and at times frustrating for families. Part of the complexity is that collecting documentation requires the coordination of not just a family and our agency but perhaps a third party such as a consulate, medical professionals, or reference providers. My challenge lies in helping families to understand the purpose of the required documentation, essentially how each document serves the greater purpose of helping them to complete a child-centric home study that meets all requirements and is completed to the highest of standards. Documentation is a part of the home study process that can feel difficult to tackle, but our team is here to support families throughout the process.
What is the most rewarding part of your job?
The most rewarding part of my job is being able to work with a family in the home study stage and again in the post-placement stage. After working with a family and helping them navigate the home study process, seeing one of their first family photos is amazing.
Do you have any interesting/funny stories about something that’s happened on the job?
It is always interesting and great to hear about our families connect. Whether through a Spence-Chapin event or by coincidence. I love to hear about a planned play date or how one adoptive parent was able to support another as they both encountered similar feelings, questions or experiences.
Is there a particular family that you’ve worked with that has affected you in any way?
Each family has such a unique adoption process and some are thrown a curveball or face bumps along the road of their adoption journey. In working with these families as they overcome obstacles I am reminded each day of the commitment and devotion all of my clients have to grow their families and becoming parents.
To learn more about completing your home study with Spence-Chapin email us at firstname.lastname@example.org or call us at 212-400-8150.